Shipping policy

We hope your shopping experience with nesprix to be smooth and worry-free. That's why we offer global shipping with reliable logistics partners and clear delivery expectations. Please read below for everything you need to know about order processing, delivery time, shipping fees, and more:

Shipping Coverage

We currently offer shipping to most countries and regions worldwide. To check availability for your destination, simply select your country from the drop down menu at checkout or on the product page. The system will let you know whether delivery is available to your location.

Delivery Time = Order Processing Time + Shipping Time

The total delivery time is made up of: Order Processing Time: Handling, packing, and dispatch Shipping Time: The time it takes for the parcel to travel to you

Order Processing Time

General processing time: 1–5 business days If your item is temporarily out of stock, our customer service team will contact you to offer an alternative or issue a refund. For orders containing multiple items, if one or more are out of stock, we will ship the available items first. Once your order is shipped, you will receive a shipping confirmation with your tracking number.

Estimated Delivery Time by Country

We partner with trusted international carriers to ship your orders securely and efficiently. Delivery times vary by destination:

Country | Estimated Delivery Time (Business Days) | Carrier(s) Used United States | 9–18 days | USPS, DHL, YWE, GOFO, UniUni, etc. Canada | 9–15 days | Canada Post, YunExpress Australia | 9–15 days | Australia Post United Kingdom | 9–15 days | Royal Mail, Yodel Germany | 9–18 days | DHL, Hermes France | 9–18 days | Colissimo, La Poste Mexico | 9–18 days | Estafeta, Correos De México

Note: The delivery estimates above are for reference only. Actual time may vary and can be tracked using your shipment number.

Shipping Fees

Shipping costs are calculated based on your order's total value. The more you buy, the more you save! Value more than $59.98: You get FREE SHIPPING. Pro Tip: Shopping over $59.98? Enjoy Free Shipping — it's the best value!

Important Notes

Delivery may be delayed during peak seasons, national holidays, customs clearance, or adverse weather conditions. Please double-check your shipping address and contact details before placing your order to avoid delays or return-to-sender issues.

Thank you so much for choosing nesprix. We're honored to deliver comfortable intimate wear to your doorstep — every time! With love, nesprix Team

Operating Company: Baoding Tengmeng Trading Co., Ltd.


Company Address: Unit 4197, 4th Floor, International Trade City, Baigou New Town, Baoding City, Hebei Province


Support Email: service@nesprix.com


Contact Phone: +86 16975436284


Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)