Contact Us
We are happy to assist you with any questions, concerns or support requests regarding your orders, lingerie products and services.
Contact Information
Operating Company: Baoding Tengmeng Trading Co., Ltd.
Support Email: service@nesprix.com
Contact Phone: +86 16975436284
Company Address: Unit 4197, 4th Floor, International Trade City, Baigou New Town, Baoding City, Hebei Province
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (UTC+8, China Standard Time) We are closed on weekends and official Chinese public holidays.
Response Time
Email inquiries will be replied within 24–48 working hours. Phone support is available during our business hours. Please leave a message if we are unable to answer immediately, and we will get back to you soon.
Common Topics
- Order tracking
- Shipping questions
- Return & refund requests
- Product size, fabric and stock inquiry for lingerie
- Website technical issues
Please write down your order number in your email if you have placed an order. It helps us process your request faster.
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